Find low everyday prices and buy online for delivery or in-store pick-up. Party audio problems: If youre experiencing audio issues while in a multiplayer game or party chat, first try. Shop Razer Kraken V3 X Wired Gaming Headset for PC Black at Best Buy. They’ll be able to provide further troubleshooting tips or suggest a possible repair or replacement of your device depending on the issue. Also make sure that Bass boost is turned off. If you have tried all of the above steps and your Razer headset still keeps cutting out, contact Razer customer support for assistance. Hopefully, these solutions will help identify why your Razer headset keeps cutting out so that you can get back to enjoying music and games without interruption! If you find any issues with the hardware, contact Razer customer service for a possible repair or replacement of your headset. Also, check to make sure all connections are secure and there are no visible signs of wear on the hardware itself. Inspect any wires running from the headset and check to see if there’s any visible damage or breaks in them. If your headset has been dropped or damaged, then this could be why it keeps cutting out. If the problem persists, contact Razer customer support for assistance. Try uninstalling any recent software updates and reinstalling the most stable version. If you’ve recently updated the firmware or software on the computer connected to your Razer headset, it may cause problems with the connection dropping out intermittently. I tried fixing it for days thinking it was a software issue, but turns out this headset just. Also, check to see if there’s interference from any other wireless devices near your headset, like Bluetooth speakers or wireless routers. I was at first having a lot of problems with the audio cutting out. Check for any loose connections where the headset is plugged in and make sure everything is secure. Make sure the battery of your headset is charged, as this will ensure a reliable connection that won’t cut out. Here are some potential causes and solutions to try: Low Battery or Poor Connectivity I just ordered a Razer Kraken V3 Hypersense because my old Kraken V1 Pro just crapped out on me after five years of amazing service (best headset I have EVER owned, no I don’t work for Razer). Not sure exactly why but I’m not complaining, the disconnecting stopped and my headset still glows bright.Īlso! make sure all your drivers are updated because during the time mine still had problems, I noticed it got worse if my AMD drivers needed an update (or Windows needed an update).Conclusion Why Does My Razer Headset Keep Cutting Out? I do have quite the tank of a power supply and yet this still happens. I remember reading a while ago that the RGB uses A LOT of power, and if your PC/laptop doesn’t have sufficient power from your power supply it basically overrides and freaks out, causing the frequent disconnecting and reconnecting. I fixed it VIA turning down the intensity of my RGB through synapse (a range from 50% to 70% is good) and it did the trick. Hia! I had an extremely similar problem to you, initially my headset was FREQUENTLY disconnecting when the volume was turned up. Why would this make the headset cut in and out? But I decided to plug back in the Base to hold my headset and now I have the cutting in and out back again nonstop. If I had the person turned up to loud it would cut out. And basically, it stopped cutting out like 98% of the time. Some reason I decided to unplug my Razer Base Station Chroma. I was trying to use discord to talk to family and it kept cutting in and out. My Razer headset has been cutting audio in and out while playing games or streaming any type of video content.
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